You Ryde best when you feel best – Appropriate workout attire is always a hit!
Please remove your outside shoes at the front door. Upon check-in, you’ll be provided with cycling shoes.
Busy schedules are the norm these days. If you know you’ll need to leave partway through a class please choose an alternate time. Once that door closes it’s game on!
Early bird gets the worm! If you’re not checked in at least 5 min prior to class your spot may be given to someone on the waiting list.
If a bike opens up, you will be automatically added into the class and will receive an email notification. No confirmation is required by the Ryder.
If you aren’t prepared to show up on short notice, please remove yourself from the waitlist accordingly. Waitlist reservations can be cancelled penalty free at any time prior to being added to the class. Once you’ve been added to the class from the waitlist, the cancellation policy and penalty charges will be in effect as per the 6 hour cancellation window. If you’re not checked in 5 minutes prior to the class start time, your spot may be given away and charged as per policy.
Bookings can only be cancelled online through our website or through the Ryde YXE App.
If you aren’t prepared to attend on short notice, please remove yourself from the waitlist.
All classes will require a minimum of 6 hours notice. As mentioned in our ‘Ryde-etiquette’ checking in less than 10 minutes prior to start time may result in your spot being given to others on the waitlist.
Classes cancelled outside of policy terms will be automatically deducted from your account. Please note this policy also applies to unlimited packages. The charge for late cancellations or missed classes will be $10. We reserve the right to cancel any class without notice due to unforeseen circumstances.